SmartFabrik Universal Sedan Car Cover – Waterproof Silver PVC Body Cover Without Mirror Pockets | Carokit

Return Policy

**Refund Policy**

Return Window:
You can request a return, replacement, or refund within 7 days of delivery.

Eligible Reasons:

• Wrong item delivered
• Damaged or defective product
• Missing items in the package
• Product not as described
• “Change of mind” allowed only if product is unused & return shipping is paid by customer

How to Initiate a Return

Email or WhatsApp us with:

• Order Number
• Photos/video of the issue
• Reason for return

Our team will respond within 72 hours.

If approved, we'll arrange pickup or share the return address.

Refund Processing

• Refund issued to original payment method (UPI, card, wallet).
• COD refunds processed to customer's bank account.
• Processing time: 3 working days after returned item is received.

Return Shipping Responsibility

• Carokit pays → if wrong, defective, damaged item
• Customer pays → if changed mind, ordered wrong item, or no issue with the product

Return Conditions

• Product must be unused
• No installation marks/damage
• Original packaging intact
• All accessories/manuals/freebies included

Non-returnable Items

• Air fresheners
• Clearance / Sale items
• Customized items
• Used or damaged products not caused by courier

Out-of-Stock Replacement Cases

If replacement unavailable:

• Full refund OR
• Store credit (valid 6 months)

Shipping Policy

**Shipping Policy**

Order Processing

Orders are packed & dispatched within 1–2 business days.

Estimated Delivery Time

• Metro cities: 3–5 business days
• Other states: 4–7 business days
• Remote areas: 5–10 business days

Couriers used: Delhivery, Bluedart, Ecom Express, Xpressbees

Shipping Charges

• Shipping is free across India 

Tracking

Tracking details are sent via SMS + Email once shipped.

Damaged Packages

If your order arrives damaged:

• Report within 24 hours with photos/video
• We will provide a free replacement or full refund

Delivery Delays

Weather, strikes, festive load, and courier backlogs may cause delays. We will notify you if such delays occur.